Travel cancellation insurance

For you to start your trip being totally relaxed already, we offer organizing a cancellation and travel cancellation insurance for you. It applies once to the trip you booked and the price is around 4% of the total price. This way you don't have to worry if something unexpected comes up.

NEW: Maximum security thanks to the additional insurance - "Corona protection"*.

ATTENTION: Corona protection is a supplement to cancellation insurance and travel interruption insurance and can only be booked in combination with it! The closing period is 30 days before the start of the trip. The premium for Corona protection is 4% of the travel price (combination of cancellation and travel cancellation insurance + additional insurance = approx. 8% of the total price).

1. The following benefits are covered by the cancellation insurance:     

  • If the trip does not take place        
    • Reimbursement of the contractually owed cancellation costs         
    • Reimbursement of additional costs in the event of partial cancellation by a co-insured  
  • When rebooking         
    • Reimbursement of rebooking costs for an insured reason         
    • Reimbursement of rebooking costs up to 42 days before the start of the trip without justification (up to CHF 30)     
  • In case the trip gets delayed  
    Reimbursement of additional travel expenses and costs for unused part of the trip

* The following services are covered by the "Corona protection" supplementary insurance (optional supplement to the cancellation insurance):

  • If you do not start your trip        
    • Reimbursement of the contractually owed cancellation costs
    • Reimbursement of the single room supplement
  • In the event of late arrival
    • Reimbursement of the additional costs for the outward journey
    • Reimbursement of unused travel services
  • When rebooking the trip      
    • Reimbursement of rebooking costs

Insured events:     

  • Unexpected serious illness, serious accident, pregnancy complications or death (including related parties)     
  • Vaccine intolerance     
  • Fracture of dentures     
  • Loosened implanted joints     
  • Pregnancy, if this occurred after the insurance was taken out     
  • Chronic illness, with an unexpected acute worsening     
  • Property damage (damage amount at least CHF 2,500)     
  • New employment out of unemployment     
  • Change of job     
  • Short-time work due to economic conditions     
  • Loss of job through no fault of your own as a result of the dismissal     
  • Public transport delay of at least two hours     
  • Inability to drive the private vehicle intended for the trip due to accident or breakdown     
  • Failure to start the trip due to an official travel warning (for example by the Federal Department of Foreign Affairs FDFA)     
  • Unexpected subpoena as a witness in court     
  • Passport or identity card theft immediately before departure     
  • Unexpected appointment for organ or tissue donation     
  • Adoption of a minor child     
  • Unexpected military or community service call     
  • Divorce suit or dissolution of the cohabitation     
  • Disaster relief provided that the insured person is a member of the fire service or rescue service 
  • Repetition of a failed exam at a school, university or college

Additionally insured events when taking out the additional insurance Corona protection:

An insured event exists if you or a person at risk are suspected of having an infection or infection with the coronavirus (COVID-19) because of the following reasons:

  • domestic isolation (quarantine) becomes necessary as a result of an official measure (e.g. order) or an order by authorized third parties (e.g. doctor) on the basis of a legal basis (e.g. regulation) or
  • on the day of the outward journey (start of the journey), the transport or entry of the insured rental property is denied by authorized third parties (e.g. airport staff, landlords)


2. The following benefits are covered by travel cancellation insurance:     

  • If you cancel your trip:     
    Assumption of additional return travel costs and partial reimbursement of unused travel services 
  • In the event of a break:     
    Additional travel costs, additional costs for the continuation of the trip and proportionate costs of unused services     
  • In the event of a late return:     
    Reimbursement of additional travel expenses

* The following services are covered by the "Corona Protection" supplementary insurance (optional supplement to travel cancellation insurance):

In the event of travel interruption:

  • Reimbursement of the demonstrably incurred additional return travel costs and the other additional costs directly caused by this.
  • Reimbursement of the entire travel price if the trip is cancelled within the first half of the trip (max. Within the first 8 days)
  • Reimbursement of unused travel services if the trip is cancelled within the second half of the trip (from the 9th day at the latest).

In the event of a delayed return journey:

  •   Reimbursement of the demonstrably incurred additional return travel costs and the other additional costs directly caused by this.

Insured events:     

  • Unexpected serious illness, serious accident, pregnancy complications or death     
  • Vaccine intolerance     
  • Fracture of dentures     
  • Loosened implanted joints     
  • Chronic illness, with an unexpected acute worsening     
  • Property damage (damage amount at least CHF 2,500)     
  • Public transport delay of at least two hours     
  • Failure to start the trip due to an official travel warning (for example by the Federal Department of Foreign Affairs FDFA)     
  • Unexpected subpoena as a witness in court     
  • Unexpected appointment for organ or tissue donation     
  • Adoption of a minor child     
  • Unexpected military or community service call     
  • Disaster relief provided that the insured person is a member of the fire service or rescue service

Additionally insured events when taking out the additional insurance Corona protection:

Insured events: An insured event occurs if you or a person at risk are suspected of having an infection or an infection with the coronavirus (COVID-19) because of the following reasons:

  • isolation (quarantine) as a result of an official measure (e.g. order) or an order by authorized third parties (e.g. doctor) on the basis of a legal basis (e.g. regulation) becomes necessary, or
  • on the day of the return journey (end of the journey) the transport is refused by authorized third parties (e.g. airport staff)